FAQ’s

WE ARE HERE TO HELP YOU CREATE AND EXPAND ON YOUR BUSINESS OR BRAND.

Below are some frequently asked questions about our design services:

I NEED A GRAPHIC DESIGNER BUT I AM NOT SURE WHERE TO START. CAN YOU ASSIST ME?
We are problem solvers, creators of brands and amazing custom websites – yes we can help you!

Getting a new logo or website designed can seem overwhelming, but we are here to create your dreams through design – we are the experts! Get intouch with us and we can discuss your requirements and how we can best assist you achieve your design goals. Contact us…

HOW DOES YOUR LOGO DESIGN PROCESS WORK?
We meet with our clients to discuss their business / products, ideas and define their target audience before any design is started.

We ask for any colours they would like to represent their brand, if they have an icon attached to the brand that customers may recognise and for any general logo samples they like for inspiration. Some clients have a concept in mind and that is great, but many times they do not know what they want – and that is totally fine aswell! We start from researching competitors, then move to sketching and refining the design and typography digitally. We work with you until we develop a logo you LOVE! We have a few different logo / branding packages that we tailor to your needs, we can develop 1-10 logo concepts depending on the requirements and options you would like. We keep you updated and involved in the process until you LOVE your new logo! Contact us if you want to discuss our logo design services…

DO I GET A VECTOR FILE OF MY LOGO?
Yes. We supply you with a variety of vector, JPEG and PDF file versions of your logo.

We also supply different logo versions if needed for different social media pages or icons. We can also supply the logo reversed on different background colours. Contact us if you would like further information…

I HAVE A WEBSITE BUT WANT A TOTALLY NEW DESIGN, CAN YOU DO THAT?
Yes. We specialise in custom designed websites.

We meet with you to discuss your business, website requirements and audience before developing a custom design perfect for your needs. We also assist with content creation, stock photography selection and integrating forms and automated emails. Our website designs always get a fantastic reaction form our clients and their users as they are unique and targeted towards your specific target maeket, not just another template design. Contact us if you want to discuss our website design services…

HOW LONG IS THE PROCESS OF GETTING A NEW WEBSITE DESIGNED?
It depends on the size of the project and the client involvement.

Generally a website will take from 4-6 weeks from brief to launch. However if you need something urgently, please contact us and we will do our best to accommodate you. Contact us…

WHAT ARE THE UPFRONT COSTS FOR A NEW WEBSITE?
We ask for a 25% deposit to get the ball rolling and a few progress payments, with the full amount required before launch.

We can work out a payment plan that works for you! So basically, with a small deposit we can get started on your new website today! Contact us if you want to discuss our website design services…

If you have anymore questions regarding our services, please contact us…